Manhattan Home Design, a furniture firm concentrating on mid-century contemporary and modern pieces, positions itself as a company of "affordable deluxe." The company offers a curated collection of furniture, consisting of iconic recreations and initial designs, aiming to bring premium, fashionable items to a vast audience.
Brand Ideology and Products
The brand's core philosophy, as highlighted by CEO Becca Polak, is to provide useful and fashionable furnishings that forms the way people live. Polak, a former company lawyer who obtained Manhattan Home Design in Might 2024, brings a concentrate on customer-centric solution and quality. The company's brochure consists of preferred products like the Mario Bellini Couch and the Ducaroy Couch, typically made with high-end products such as Italian natural leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A thorough check out Manhattan Home Design Reviews from both the firm's web site and independent testimonial systems discloses a combined picture. The Sitejabber web site offers a particularly telling perspective, with an overall rating of 2.6 out of 5 stars, suggesting a pattern of customer discontentment.
Favorable Feedback:
Numerous clients applaud the visual and top quality of the furniture, noting that pieces commonly exceed assumptions in regards to material and craftsmanship.
Some testimonials from the business's internet site emphasize items as "statement-making" and "exactly what I required to pull the room together."
Older evaluations from third-party websites additionally point out favorable experiences with product top quality and prompt delivery.
Adverse Comments:
A lot more recent testimonials on independent websites like Sitejabber and Houzz paint a less desirable image, with constant issues concerning solution, worth, and misleading advertising.
Typical Manhattan Home Design Becca Polak issues highlighted on Sitejabber and other platforms include:
Poor client service: Consumers report a lack of interaction and trouble dealing with problems.
Deceptive practices: There are mentions of products being listed as "in stock" when they are not, along with a "bait and switch" technique with furnishings top quality and sales.
Delivering and distribution problems: Long hold-ups, unsatisfied orders, and harmed products upon arrival are regularly mentioned.
Problem with returns and refunds: Consumers have reported considerable difficulties in obtaining reimbursements or replacements for harmed or poor-quality items.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and proprietor of Manhattan Home Design. Her history remains in the business and lawful globe, and she got the company with the objective of enhancing the on the internet furniture purchasing experience. She is also a factor to the firm's blog, where she discusses interior design fads and pointers. Her management is focused on curating ageless, high-grade items and transforming the firm's reputation via a much more customer-centric method.